Temps de réponse
1 Hour - Email Support - Severity Critical, 1 Hour - Phone Support - Severity Critical, 12 Hour - Email Support - Severity Minor, 12 Hour - Phone Support - Severity Minor, 4 Hour - Email Support - Severity Sever, 4 Hour - Phone Support - Severity Sever, 8 Hour - Email Support - Severity Moderate, 8 Hour - Phone Support - Severity Moderate